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A Vision of Elevated Luxury, Brought to Life in Queenstown
Perched high above Lake Wakatipu, The Carlin was created with a singular purpose: to redefine boutique luxury in one of the world’s most spectacular landscapes. From its inception, the vision was clear - to craft an intimate, design-forward hotel that feels both deeply personal and unmistakably world-class.
Every detail of The Carlin reflects this ambition. Thoughtfully designed suites with expansive lake and mountain views. Private terraces with outdoor spas. Bespoke interiors that balance warmth and sophistication. And a level of service rooted in genuine care, discretion, and connection.
The Carlin is more than a place to stay - it is the expression of a philosophy: luxury should feel effortless, intimate, and deeply tailored to the guest.
Crafted With Purpose
The Carlin’s architecture and interiors were shaped to honor the natural beauty that surrounds it. Soft neutral tones echo the alpine landscape, while custom furnishings, handcrafted features, and curated artwork create a sense of refined comfort.
Every suite has been designed to feel like a private residence - a sanctuary where time slows and the outside world feels far away. From a morning soak on your terrace overlooking the lake to a fireside evening shared over an in-suite dinner, the hotel invites guests to embrace the quiet, restorative rhythm of Queenstown.
Rooted in Queenstown’s Spirit
Queenstown is a destination defined by contrast - adventure and serenity, wilderness and sophistication, vast landscapes and intimate moments. The Carlin embodies this balance. Its elevated position offers sweeping views while keeping guests just moments from the town centre. Here, days are shaped by the region’s rhythm: sunrise over the Remarkables, leisurely lakefront walks, vineyard afternoons, alpine adventures, or evenings spent soaking under the stars.
The Carlin allows guests to experience Queenstown the way it should be experienced - deeply, beautifully, and without compromise.
A Boutique Hotel Built Around You
At the heart of The Carlin is a commitment to personalised hospitality. Every stay is shaped around the individual - from curated itineraries and private transfers to bespoke in-suite dining and wellness experiences.
Our team is here not simply to serve, but to anticipate, refine, and elevate every moment. Whether arriving for a romantic escape, a celebration, a corporate retreat, or a restorative getaway, guests are welcomed as part of The Carlin family.
We’re proud that so many of our guests leave with memories that stay long after their visit. From thoughtful touches to breathtaking suites, these reflections capture what makes The Carlin truly special.
Mark
TripAdvisor
“One of the best hotels we’ve ever stayed in. The private spa overlooking the lake was incredible and the service was impeccable.”
Chris
TripAdvisor
“A truly unforgettable experience. The Carlin sets a new benchmark for luxury in New Zealand.”
Claire
Wotif
“The Carlin is next-level luxury. Our suite was gorgeous, spotless, and unbelievably comfortable. The staff made us feel at home instantly.”
Olivia
Booking.com
“Exceptional stay. The suite was pure luxury and the views were unforgettable. The staff treated us with so much care — worth every cent.”
Joseph
Expedia
“Fantastic! Only place to stay in Queenstown.”
Toni
Expedia
“The Carlin exceeded all our expectations. The service and accommodation were truly five-star. We will absolutely be returning.”
Andrew
Wotif
“Couldn’t fault anything. Absorbing the stunning views from our private jacuzzi on the spacious deck was an unforgettable experience.”
Janice
Expedia
“The Carlin was beautiful, spotless, with state-of-the-art amenities and a wonderful staff. Highly recommend!”
Natasha
Booking.com
“Stunning property with world-class service. The attention to detail was unbelievable — we didn’t want to leave.”
Peter
Expedia
“Magnificent! The penthouse was breathtaking and the outdoor spa with lake views was a highlight. Staff were beyond attentive.”
Daniel
Expedia
“From the moment we arrived, everything was first class. Beautiful room, amazing breakfast, and the team genuinely cared about making our stay special.”
Bowman
Booking.com
“The staff were amazing, breakfast was absolutely delicious. The beds were so incredibly comfortable and the apartments were very clean.”
Shelly
TripAdvisor
“I loved relaxing on the terrace with the hot tub and outdoor fireplace… I wouldn’t hesitate to return to The Carlin the next time I’m in Queenstown.”
A New Chapter of Luxury in the Southern Alps
Since opening, The Carlin has earned its place among New Zealand’s premier luxury hotels, celebrated for its service, design, and unwavering attention to detail.
As the hotel continues to evolve, its philosophy remains constant:
- Exceptional stays should feel personal.
- Luxury should feel effortless.
- And every guest should feel at home.
